Service Advisor Vans Mercedes-Benz in Tilburg

You welcome Mercedes-Benz Vans customers in Tilburg and make sure their van is well taken care of. Service matters more here than technical depth.

What you’ll be doing

You start the day with your colleagues and go through the planning. Then the first business owner walks in with a Sprinter that has to be ready today, because there’s a job tomorrow. You listen, make clear agreements with the workshop and keep the customer updated until the van drives off again. You’re the link between customer, workshop and the other departments.

• You welcome customers in a hospitable and professional way
• You connect customers, workshop and colleagues, so everything comes together smoothly
• You listen carefully and turn wishes into clear agreements
• You keep customers updated on progress without them having to ask
• You give honest and clear advice, also about additional options

What we’re looking for

• You have an affinity with automotive, technical depth is less important
• You’re presentable and a strong communicator
• You work in a structured, careful way and teamwork comes naturally to you
• You sense what a customer needs and are happy when your customer is
• You have a secondary school diploma and some work experience
• You live within 40 kilometres of Tilburg and have a sense of humour at the right moments

What you get

• Salary between €3,000 and €5,000 gross per month, depending on your experience
• 8% holiday allowance, paid out every month instead of once a year
• 24 days of annual leave plus extra days off (ADV), to take as time off or have paid out
• Allowances for working on Saturdays and in the evening
• Training through the company’s own learning platform and through Mercedes-Benz
• Opportunities to grow within the organisation
• Staff discount on the employer’s products

What happens next

Curious whether this is a fit for you? Apply using the button below, no CV needed. Within one working day we’ll call you for a short conversation.