Service Coordinator Lexus in Den Haag

Direct the service planning at Lexus in The Hague and improve the processes, so reception, workshop and warehouse work together smoothly.

What you’ll be doing

At nine o’clock it turns out that a part for a Lexus ES has not arrived on time. You rearrange the schedule, coordinate with the warehouse and make sure the service advisor can call the customer in time. You work in The Hague, and the role is also possible in Ridderkerk.

• You coordinate and monitor the daily service and workshop planning.
• You make sure reception, workshop and warehouse are aligned.
• You spot bottlenecks in the process and solve them before the customer is affected.
• You support the service manager and the service team in daily operations.
• You help think about process improvements and see the results reflected in customer satisfaction.

What we’re looking for

• You have relevant work experience in automotive, preferably as a service coordinator.
• You are strong at organising, work accurately and take responsibility.
• You communicate clearly and switch smoothly between colleagues and departments.
• You are service minded, handle stress well and think in solutions, with a hands-on mentality.
• Coming from another service oriented role in automotive and eager to learn? Then you are welcome.

What you get

• Salary between €3,000 and €5,000 gross per month, depending on your experience
• Training through the in-house learning platform and through Lexus, because the employer invests in your development.
• 24 days of holiday, with the option to buy extra days.
• ADV hours that you take flexibly or have paid out.
• 8% holiday pay, paid out every month.
• Opportunities to grow within the organisation.
• Staff discount on the employer’s products.

What happens next

Curious whether this is your next step? Apply using the button below, no CV needed. Within one working day we will call you for a short introductory conversation.